Mutare releases 2026 Voice Threat Survey on enterprise voice risks

Mutare said on Aug. 4, 2026, that it released its 2026 Voice Threat Survey, which it described as an independent study of how IT and cybersecurity professionals view risks to enterprise voice communications.

The company said organizations have long focused on endpoints, identities, cloud infrastructure, applications and email, while voice has remained less guarded. In its release, Mutare said companies increasingly see voice as a cyberattack vector and should add technical voice controls to broader cybersecurity strategy.

According to the release, the report examines awareness, preparedness, attack trends, technology adoption and strategic priorities around voice-based threats. It says the risks include AI-powered voice attacks, vishing, social engineering, call spoofing, voice spam storms and other unwanted voice traffic. Mutare said those tactics can disrupt operations, compromise employees and give attackers initial access into enterprise environments.

Brian McDonald, identified as chief security officer at Mutare, said voice security has remained a blind spot even as cybersecurity strategies have evolved. He said security leaders and business owners are starting to recognize voice as a legitimate attack vector that deserves the same attention as email, endpoints, data, identity and cloud security.

McDonald also said awareness training alone is no longer enough. He said modern cybersecurity strategy must include technical controls to keep malicious callers from reaching employees, executives, help desks or contact center agents.

Mutare said generative AI has lowered barriers to more sophisticated social engineering by enabling personalized scripts, hyper-targeted campaigns, rapid reconnaissance, voice cloning and faster campaign scaling. The company said an effective response should be multi-layered and include intelligent call analysis, preventative filtering, caller authentication, fraud detection, employee awareness and integration of call telemetry with broader cybersecurity operations.

The release said the report is available as a complimentary download on Mutare's website. It also described Mutare as “The Authority in Voice Security” and said the company has more than 35 years in voice technology.

Sources

• PR Newswire: “2026 Voice Threat Survey reveals voice security has reached a tipping point”

Editorial note: This article was prepared with AI assistance and includes source attribution for reader review.