Alcor launches CMDB Catalyst for ServiceNow CMDB automation
Alcor announced CMDB Catalyst, an AI-powered product built on the ServiceNow Platform to help automate configuration management database operations.
Alcor says CMDB Catalyst uses AI agents to automate ServiceNow CMDB tasks and improve database health.
Alcor announced CMDB Catalyst on Aug. 13, saying the product is built natively on the ServiceNow Platform and is designed to automate configuration management database, or CMDB, operations.
Alcor says CMDB Catalyst is meant to help organizations manage CMDB work with AI and automation while reducing manual effort for IT staff.
In its release, Alcor said CMDB Catalyst continuously monitors CMDB health, automates operational tasks, delivers real-time insights and optimizes performance with minimal human intervention. The company said the product combines 10 AI agents across four core capability areas and plugs into existing CMDBs.
Alcor also said the product integrates into existing ServiceNow environments and uses enterprise-grade security, governance and scalability. The release said CMDB Catalyst is live on the ServiceNow AI Agent Marketplace and directs readers to request a demo.
Monisha Singh, chairperson and senior principal at Alcor, said the company is introducing an AI-powered product that reimagines how organizations manage a critical part of the ServiceNow ecosystem and aims to move enterprises toward an intelligent, autonomous foundation for modern IT.
Sunita Gulia, senior director of product development, said the product was developed to make CMDB operations intelligent by design and reduce manual effort for IT teams.
Alcor Solutions Inc. described itself in the release as a global digital transformation company serving Fortune 500 and other organizations across the US, Canada, Europe and India. The company said it was founded in 2008.
Alcor is directing interested readers to request a demo of CMDB Catalyst through the ServiceNow AI Agent Marketplace.
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Editorial note: This article was prepared with AI assistance and includes source attribution for reader review.
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