Aevi survey finds growing acceptance of biometric payments, but trust remains low
Aevi’s latest survey says Americans see biometric payments as likely to become routine, but concerns about trust and control may slow adoption.
Aevi said Tuesday that a survey of more than 3,000 adults in the US and UK found growing acceptance of biometric payments, but much lower trust in the companies that collect and use biometric data.
The company timed the release to Identity Week America. Aevi said the gap between broad expectation and weak trust could become a barrier to wider use of biometric payments.
The survey suggests the technology is moving from unfamiliar to expected in the US. Aevi said the share of Americans unfamiliar with biometric payments fell to 30% from 46% in its previous study.
Aevi said Americans have largely decided biometric payments will become the norm, but the finding reflects inevitability more than support.
The trust gap was sharper among younger adults. Aevi said 30% of Americans ages 18 to 24 trust companies with their biometric data, while 40% actively distrust them. Among Americans over 65, 55% said they remain unfamiliar with the technology.
Aevi said open-text objections were rarely technical. Instead, responses focused on trust, transparency, control, government and corporate data practices.
The release included two respondent comments that voiced distrust of both government and business. One said government and corporations could not be trusted. Another said companies need to be more trustworthy and sell data less willingly.
Mike Camerling, Aevi’s CEO, said trust and control remain recurring pressure points in the company’s consumer research. He said the same pattern shows up in newer areas such as agentic commerce, digital currencies in in-person payments and biometrics.
Aevi said the study was published under the title Biometric Payments and Consumer Trust. The company did not say when it expects wider adoption to accelerate, but said the trust question will shape that path.
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