Panasonic recalls NB-G200 toaster ovens over shock, fire hazards
The CPSC says Panasonic NB-G200 Electric Toaster Ovens should no longer be used because a cord insulation problem can pose shock and fire hazards.
The U.S. Consumer Product Safety Commission says Panasonic is recalling about 11,480 Electric Toaster Ovens, Model No. NB-G200, because a cord insulation problem can pose shock and fire hazards.
What happened
The recall covers all Panasonic Electric Toaster Ovens with Model No. NB-G200, according to the CPSC notice. Panasonic Corporation of North America, of Newark, New Jersey, is listed in the notice.
The recalled units are stainless steel toaster ovens with the Panasonic brand name on the front. They have a temperature knob on the bottom, six cooking menus with pre-set buttons, a digital timer of up to 25 minutes and temperature settings from 250°F to 500°F. The model number appears on the name plate label on the back of the unit, the CPSC said.
Why it matters
The CPSC said the power cord insulation can be insufficient because a protective fiberglass sleeve does not cover it adequately. That defect can create a risk of electric shock or fire.
Consumers should stop using the recalled toaster ovens immediately and contact Panasonic for a full refund, according to the notice. The CPSC also said federal law prohibits selling products that are subject to a Commission-ordered recall or a voluntary recall undertaken in consultation with the agency.
Key facts and figures
About 11,480 recalled ovens were sold in the United States, according to the CPSC. The notice also says about 2,184 units were sold in Canada.
The agency reported four consumer reports of tripped circuit breakers or outlets and one report that the product stopped working. No fires or injuries have been reported, according to the recall notice.
Background and context
The CPSC is the federal agency that posts consumer product recall notices and works with companies on product safety actions. In this case, the notice identifies the hazard as a power cord insulation problem rather than a cooking performance issue.
The recall applies by model number, not by a narrower batch or date range in the information provided by the CPSC. Consumers checking a unit should look for Model No. NB-G200 on the name plate label on the back.
What the notice says consumers should do
Consumers can contact Panasonic for refund instructions by calling 888-943-2391 from 8 a.m. to 5 p.m. ET Monday through Friday, according to the CPSC notice.
The notice also lists support by email at Panasonic6895@sedgwick.com and online at shop.panasonic.com/toaster-oven-recall.
What happens next
Owners of the recalled NB-G200 toaster ovens are being directed to stop using the product and seek a refund from Panasonic. The next step for consumers is to confirm the model number on the back of the oven and use the phone, email or online contact options listed in the recall notice.
Sources
Editorial note: This article was prepared with AI assistance and requires editorial review before publication.
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