FTC says Nuvei will pay $4.85 million in payment-processing settlement

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The FTC says Nuvei and several subsidiaries processed payments for merchants tied to deceptive tech support schemes and other fraud claims.

The Federal Trade Commission says Nuvei and several subsidiaries will pay $4.85 million to settle charges that they opened and maintained payment-processing accounts for merchants the agency says engaged in deception, including tech support scams.

The FTC said the proposed order would send the money to consumer redress and bar the defendants from unfair or deceptive payment-processing practices like those alleged in the case. The agency filed the complaint and proposed final order in U.S. District Court for the District of Arizona.

In its complaint, the FTC said Nuvei helped overseas schemes collect card payments from consumers in the United States and elsewhere. The agency also said the conduct involved merchants that were already drawing fraud concerns or had been terminated elsewhere for excessive chargebacks or fraud.

According to the FTC press release, the defendants include Nuvei Corporation, which the agency described as Canada-based, along with Nuvei International Group Limited, Nuvei Limited, SafeCharge Digital Limited and Nuvei Technologies Inc. The FTC said its complaint covers two sets of allegations: processing for deceptive tech support operations and maintaining accounts for other merchants accused of false business-opportunity claims or of impersonating government tax authorities.

The FTC said Nuvei processed more than $30 million in consumer payments for Reimage from 2017 to 2023. The agency described Reimage as an offshore tech support scam. The complaint also says Nuvei’s merchant acquiring bank was registered in Cyprus and that Nuvei’s U.S.-based subsidiary opened and maintained accounts for Reimage and other overseas deceptive tech support schemes.

The FTC said it had already taken action against the operators of Reimage in 2024. It also said it sued Europe-based payment processor Paddle last year over alleged facilitation of Reimage.

In the complaint, the FTC charged unfair practices under the FTC Act and assisting and facilitating deceptive telemarketers under the Telemarketing Sales Rule. The commission vote to authorize filing was 2-0, according to the agency.

FTC Bureau of Consumer Protection Director Christopher Mufarrige said the action reflects the agency’s commitment to keeping the payments system free of fraud and to transparency and trust, according to the press release.

Next, the court will consider the proposed order. The FTC said the settlement would require the defendants to pay the redress amount and follow the conduct ban laid out in the filing.

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