authID says industrial automation client chose biometric tools for Entra ID, ServiceNow

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authID said a global industrial automation company selected its biometric identity tools to secure Microsoft Entra ID and ServiceNow workflows for workers and contractors.

authID said a global industrial automation company selected its biometric identity tools to secure Microsoft Entra ID and ServiceNow workflows for workers and contractors.

What happened

authID Inc. said on Aug. 31, 2026, that an unnamed global leader in industrial automation selected its biometric identity products to help secure Microsoft Entra ID and ServiceNow environments. The Denver-based company said the deployment will use its Proof identity verification and Verified + PrivacyKey biometric authentication products.

The company said the tools will be used for service-desk transactions, employee and contractor onboarding and pre-boarding, self-service account recovery and caller identity verification.

Why it matters

authID said the customer has large numbers of contractors and wants privacy safeguards, along with protection for intellectual property tied to manufacturing processes.

The release also cites IBM X-Force’s latest Threat Intelligence Index, saying manufacturing has been the most targeted industry for the last five years and accounts for more than a quarter of global cyberattacks. That figure appears in authID’s release and was not independently verified in the filing.

Background and context

authID said the selection followed a proof of concept that covered ServiceNow password reset, Microsoft Entra ID authentication and biometric enrollment. The company said the customer compared alternatives before choosing its platform.

In the release, authID said the customer cited fraud and deepfake detection depth, including presentation-attack and injection-attack detection. authID also said its system supports 16,000 document types in more than 240 countries and territories and does not store a biometric template.

The company said other factors included pre-built integrations for Entra and ServiceNow, no professional-services costs during the proof of concept and a recently announced quantum-resistant architecture upgrade.

authID also said its biometric authentication carries an approximately 0.3% false non-match rate and a false match rate of about 1 in 1 billion. Those are company claims in the press release.

What officials said

The release quoted authID CEO Rhon Daguro as saying the company built the platform for large-scale industrial organizations and that biometric trust can help stop fraud while preserving privacy.

No statement from the unnamed customer was included in the release.

What happens next

authID said the products are intended for identity-proofing and access workflows tied to shared workstations and other higher-risk transactions. The company did not name the customer or give a timetable for broader rollout in the release.

Sources

Editorial note: This article was prepared with AI assistance and includes source attribution for reader review.

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